Privacy Policy for PhilsKitchen.co.uk

Last Updated: 28/11/2024

1. Introduction

Welcome to PhilsKitchen.co.uk ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Personal Information

We may collect:

• Name and contact details
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Account login credentials
• Purchase history

2.2 Automatically Collected Information

When you visit PhilsKitchen.co.uk, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website addresses
• Operating system
• Time and date of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve user experience
• Customize content and advertising
• Analyze website performance

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Communicate with you about orders and services
• Send marketing communications (with consent)
• Improve our website and services
• Protect against fraud
• Comply with legal obligations
• Respond to customer service inquiries
• Send newsletters and promotional materials (if opted in)

4. Information Sharing and Disclosure

4.1 We May Share Information With:

• Service providers and business partners
• Payment processors
• Shipping and delivery partners
• Marketing and advertising partners
• Analytics providers
• Legal authorities when required by law

4.2 We Do Not:

• Sell personal information to third parties
• Share personal information with unauthorized parties
• Use your data for purposes other than those specified

5. Data Security

We implement appropriate security measures to protect your data, including:

• SSL encryption
• Secure data storage
• Regular security updates
• Access controls
• Employee training on data protection

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Manage cookie preferences
• Request data portability
• Lodge a complaint with supervisory authorities

7. Children's Privacy

• We do not knowingly collect information from children under 13
• Parents can request removal of children's information
• We comply with children's online privacy protection regulations

8. Marketing Communications

You can control marketing communications by:

• Adjusting email preferences in your account
• Clicking "unsubscribe" in our emails
• Contacting our customer service

9. Third-Party Links

• Our website may contain links to third-party sites
• We are not responsible for third-party privacy practices
• Please review third-party privacy policies

10. Data Retention

We retain personal information for:

• As long as necessary for the purposes collected
• Legal and regulatory compliance
• Resolving disputes
• Enforcing agreements

11. International Data Transfers

• We may transfer data internationally
• We ensure appropriate safeguards are in place
• We comply with international data protection laws

12. Changes to Privacy Policy

• We may update this policy periodically
• Changes will be posted on this page
• Significant changes will be notified via email
• Continued use constitutes acceptance of changes

13. Contact Information

For privacy-related inquiries:

• Email: gahandesign@gmail.com
• Address: 7 Goodfellow Way Dover Kent CT161TJ UK
• Phone: +44 07727305646

14. Cookie Management

You can manage cookies through:

• Browser settings
• Our cookie preference center
• Third-party opt-out tools

15. Additional Rights for EU Residents

EU residents have additional rights under GDPR:

• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to withdraw consent

16. Security Breach Procedures

In case of a data breach, we will:

• Notify affected users promptly
• Take immediate corrective action
• Cooperate with authorities
• Review and update security measures

17. Accountability and Governance

We maintain:

• Records of processing activities
• Data protection impact assessments
• Regular privacy audits
• Staff training programs

By using PhilsKitchen.co.uk, you acknowledge that you have read and understood this Privacy Policy.